Weekly Wrap – 5th February 2015

 

Hi I am Tom McLeod, Co-Founder of McLeod Governance.

This is what I would be thinking about this week.

Effectiveness of Whistle-blowing

I read recently a very interesting study into whistle-blowing complaints to the Occupational Health and Safety Administration in the United States.

It observed that only two percent of whistle-blowing complaints to that administration were successful in favour of the whistleblower – a statistic that it compared to the success of someone joining a NFL team from a major college team.

This analysis got me starting to think how successful our current whistle-blowing regimes and secondly what are we doing about improving them?

Measuring Success

Let’s start in the first instance – how successful are our whistle-blowing regimes?

I often wonder whether whistle-blowing processes are put in so that we can say that they are put in and that there is no real attempt to measure their success.

So my challenge to anyone reading or listening to this today is how do you measure the success of your whistle-blowing programs?

Is it in terms of the number of calls?

Is it in terms of the number of calls that result in investigations?

Or is it in terms of the number of calls that result in outcomes?

Next Generation Whistle-blowing

The second thing is how can we improve our whistle-blowing programs?

And that it the greater challenge that we confront.

For so long we have just thought that if we put in a telephone line or an anonymous website form that that is a good whistle-blowing program and I wonder whether that is going past its use by date now.

As to what we can move to that is an interesting challenge and it should consume our thoughts now and into the future.

Because in a society that demands transparency there will always need to be the opportunity to anonymously complain.

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